Apple TV Privacy Policy for FreeGuard VPN

Effective Date: January 1, 2026 Last Updated: April 26, 2026

FreeGuard VPN (“we,” “our,” or “us”) is committed to protecting your privacy. This Apple TV Privacy Policy explains how we collect, use, and protect information when you use the FreeGuard VPN app on Apple TV and tvOS.

This policy applies only to the Apple TV/tvOS version of FreeGuard VPN. The iPhone and iPad app may include advertising-supported features and is covered by the separate iOS Privacy Policy.

1. Apple TV Service Scope

The Apple TV version of FreeGuard VPN is a premium subscription service. It does not include a free ad-supported access mode. After subscription entitlement is confirmed, the Apple TV app shows VIP VPN nodes only.

The Apple TV app does not include advertising or attribution SDKs, does not request tracking permission for advertising, and does not serve ads.

2. Information We Collect

We may collect the following information to provide, secure, and support the Apple TV service:

2.1 Account and Subscription Information

Email address or account identifier used to access the service.
Subscription status, entitlement status, product identifiers, transaction status, and renewal or cancellation state provided through Apple App Store in-app purchase systems.
Customer support messages or feedback that you choose to send us.

Payment details are processed by Apple. We do not store your full payment card details.

2.2 Device and App Information

Apple TV device model, tvOS version, app version, locale, and basic device identifiers used for account binding, entitlement restore, fraud prevention, abuse prevention, and service reliability.
Authentication events, entitlement refresh events, and limited operational metadata needed to keep your subscription and VPN access working.

2.3 Diagnostics and Performance Data

Crash reports, performance metrics, and app diagnostic data through Firebase Core and Firebase Crashlytics.
Error states and technical logs needed to diagnose failures, improve app stability, and protect the service.

2.4 VPN Service Data

We do not collect or store your browsing history, DNS queries, or the content of your VPN tunnel. We may process limited operational metadata needed to provide the VPN service, prevent abuse, plan capacity, and maintain reliability.

3. How We Use Information

We use the information described above to:

Provide Apple TV subscription access and restore entitlements.
Display VIP VPN nodes available to subscribed users.
Operate, secure, and troubleshoot the VPN service.
Detect abuse, fraud, duplicate account misuse, and network attacks.
Analyze app crashes and performance issues.
Respond to customer support requests and legal obligations.

4. Third-Party Services

The Apple TV app uses third-party services only for core functionality, subscription processing, diagnostics, infrastructure, and legal compliance:

Apple App Store and in-app purchase systems for subscription purchase, renewal, cancellation, and entitlement status.
Firebase Core and Firebase Crashlytics for app diagnostics, crash reporting, and performance troubleshooting.
Infrastructure and service providers that help operate the VPN service.

The Apple TV app does not integrate advertising or attribution SDKs.

We do not sell your personal information. We may share limited information only when necessary to:

Provide core service functionality, such as subscription management through Apple.
Operate diagnostics, crash reporting, hosting, security, and support systems through service providers acting on our behalf.
Investigate abuse or protect our infrastructure and users.
Comply with valid legal process or applicable law.

We do not share Apple TV app data for personalized advertising.

6. Data Security

We use technical and organizational safeguards designed to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

7. User Rights and Choices

Depending on your location, you may have rights to access, correct, delete, or receive a copy of your personal information, subject to legal and operational requirements.

You can manage or cancel Apple TV subscriptions through your Apple account and App Store subscription settings.

To exercise privacy rights or ask privacy questions, contact us at [email protected].

8. Changes to This Policy

We may update this Apple TV Privacy Policy from time to time. We will post changes on this page and update the “Last Updated” date above.

9. Contact Us

If you have questions about this Apple TV Privacy Policy, contact us at:

Email: [email protected]